Brand Touchpoints model

Item

Title
Brand Touchpoints model
Description
The diagram is a visual representation of various brand touchpoints. It emphasizes the numerous channels through which a brand can interact with customers and stakeholders.
Designer
Alina Wheeler
Date
2003
Source
https://na04.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&package_service_id=29336184460004101&institutionId=4101&customerId=4100
Bibliographic Citation
Wheeler, Alina. (2012). Designing brand identity : an essential guide for the whole branding team (Fourth edition.). John Wiley and Sons, Incorporated.

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